Terms and Conditions
Rigira terms for website use and services for dental clinics.
Throughout these Terms and Conditions, “we,” “us,” or “our” refers to Rigira, and “Site” refers to this website.
Welcome to Rigira. We provide AI-powered systems, automation solutions, communication tools, and business support services designed to help dental clinics improve patient communication, reconnect with previous patients, streamline follow-up, and improve operational efficiency. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Use of Information
By using our website, submitting an inquiry, or engaging with our services, you agree to provide accurate, complete, and truthful information.
The information you provide may be used to:
Respond to inquiries regarding our services
Schedule consultations, discovery calls, or appointments
Provide information about our services and solutions
Deliver customer support
Communicate regarding your account or services
Send important service notifications, reminders, or promotional communications (via SMS or email, with opt-out options)
Your personal information is handled in accordance with our Privacy Policy and will not be sold or shared without your consent, except as required by law or as necessary to provide requested services.
2. SMS Messaging & Consent
By providing your phone number and opting in, you consent to receive transactional and marketing messages related to Rigira.
These messages may include:
Appointment confirmations
Consultation or discovery call reminders
Service-related communications
Customer support updates
Follow-up communications
Account or onboarding updates
Service notifications
Promotional communications
Message frequency may vary. Message and data rates may apply depending on your mobile carrier. Consent to receive SMS messages is not a condition of purchasing services.
Opt-Out
You may opt out of SMS communications at any time by replying: STOP to unsubscribe. Reply HELP for assistance. You may also contact us directly using the contact information provided on our website.
3. Service Terms
Rigira provides AI-powered systems, automation solutions, communication tools, and business support services designed primarily for dental clinics.
Our services may include:
Database reactivation systems
Follow-up communication workflows
Missed-call text-back systems
Appointment communications
AI receptionist solutions
Review and referral workflows
CRM and website integrations
Communication automation
Marketing support
Other related business automation solutions
Our services are intended to support business communication and operational processes. They do not replace professional dental judgment, clinical care, emergency services, or qualified healthcare professionals.
Any recommendations, automation strategies, projected outcomes, or business suggestions provided by Rigira are for informational and operational purposes and do not guarantee a specific number of appointments, patients, reviews, revenue, or other business results.
Clients are responsible for reviewing and approving communications, marketing materials, automated responses, and other content before or during use of our services where appropriate.
We reserve the right to decline services or terminate communications if inaccurate, misleading, or incomplete information is provided or if these Terms or applicable laws are violated.
4. Third-Party Providers
Our services may use or integrate with third-party software, CRM platforms, communication providers, SMS providers, AI technology, scheduling systems, website platforms, practice management systems, or other external services.
We are not responsible for the policies, availability, performance, security, technical issues, or actions of third-party providers.
Users and clients are responsible for reviewing and complying with the applicable terms and policies of third-party platforms they use.
5. Limitation of Liability
We are not responsible for losses, delays, interruptions, or damages resulting from:
Inaccurate or incomplete information provided by users or clients.
Decisions or actions taken by third-party providers.
Technical issues beyond our reasonable control.
Service interruptions or communication failures.
Events outside our reasonable control.
Results that differ from projections, estimates, or expectations.
Clients and users are responsible for reviewing all service details, communications, agreements, disclosures, and other information before making business decisions.
6. Age Restriction (18+)
This website and our services are intended for individuals who are at least 18 years of age.
By using this Site, you confirm that you are at least 18 years old and legally able to enter into binding agreements.
We do not knowingly collect personal information directly from individuals under the age of 18 for our own purposes.
7. Carrier Liability Disclaimer
We are not responsible for delays, failures, interruptions, errors, or losses in SMS or other communications caused by mobile carriers or telecommunications providers.
This includes:
Network outages
Signal limitations
Service disruptions
Technical malfunctions
Carrier-related delays
Message delivery failures
8. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security, or privacy practices of those external websites.
Users are responsible for reviewing the terms and privacy policies of any third-party websites they access.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Your continued use of the website or services constitutes acceptance of the revised Terms.
We encourage you to review this page periodically for updates.
10. Governing Law
These Terms and Conditions are governed by applicable federal, state, and local laws of Australia.
Any disputes arising from these Terms shall be resolved in the appropriate courts within the applicable jurisdiction.
11. Contact Us
If you have questions regarding these Terms and Conditions, please contact us:
Email: hello@rigira.com.au
Phone: +61 432 831 651
Address: 36 Vista Parade, Seaford Heights SA 5169, Australia
